The company was founded over 10 years ago by Jerome Chiew and has grown steadily, providing managed IT services and solutions to small and medium businesses in Perth, Western Australia.  Our team is dedicated to providing timely service and honest advice in all areas related to your technology needs.  We are an nbn™ business accredited adviser, as such our clients can leverage our knowledge and expertise to optimise their connection to the nbn™ access network.

We have in-house expertise to tailor solutions that meet your requirements and fit within your budget.  We understand that selection of hardware and equipment can be challenging.  There are a lot of different brands with similar features and different pricing.  Moreover, the technobabble in specifications makes it a confounding exercise in selection.  It is difficult to ascertain what is reliable and cost effective to run.  We take all of the guess work and frustration out of the equation by consulting and supplying hardware that has proven to be robust and reliable, at an affordable price point for you.

Keeping your servers,  computers and software optimised and up-to-date can be a challenging task.  How do you know if there are patches released for the software you use?  Which bug fixes are crucial and need to be applied?  How do you interpret the information displayed on your computer prompting you to update your software?  What usually ends up happening is these essential bug fixes and patches never get installed, resulting in vulnerable systems that are exposed to virus and malware infections.  As more vulnerabilities are discovered over time, the risk of infection increases significantly if no updates are applied. We can help you manage all of the updates and ensure your systems remain secure.

With over 50 years of combined experience, we are ready to answer your questions and provide advice on maximising the IT systems you have.  We can upgrade and refresh your infrastructure and  take care of all the hassles of keeping your software current with regular scheduled maintenance.  We will ensure that your software has the latest bug fixes applied, antivirus is up-to-date, backups are running properly, Windows Updates are applied and much more.

Jerome is also a Certified Professional in Cyber Security by the Australian Computer Society (ACS), Australia's professional association for the Information and Communication Technology sector.   We are able to provide advice and solutions to secure your business against malware and threats, whilst ensuring compliance with regulatory and legislative requirements applicable to your industry sector.


T: 08 9457 7247
E: help@critical-it.com.au

Liability limited by a scheme approved under Professional Standards Legislation